Return Policy
Retail Customers
We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions, and accessories within 30 days of the original purchase date with a valid proof of purchase.
All returns must include a Return Merchandise Authorization (RMA) issued by All Powder Shop prior to the return. Unauthorized returns and returns of non-defective products are subject to a 10% restocking fee.
To process a return to All Powder Shop, please:
Contact All Powder Shop Customer Service to obtain an RMA and provide a detailed explanation of the defect (subject to validation upon receipt).
Package the merchandise in the original manufacturer’s packaging, making sure all accessories, manuals, and accessories are included.
Write the RMA number clearly on the shipping box
Ship the package to:
All Powder Shop Attn: Returns
482 Dos Rios St, Sacramento, CA 95811, USA
In most cases, if the product is defective or was damaged or shipped incorrectly by All Powder Shop, we will refund your return freight costs, subject to inspection upon receipt at our facility.
If you are unable to provide proof of purchase, (in the case of a gift), we will either exchange the product for an identical product or issue a refund in the form of a credit towards a future purchase. Credit will be applied at the lowest price offered in the past 365 days plus applicable sales tax.
All Powder Shop strives to act in an honest and forthright manner when processing returns and we ask our Customer to do the same. We reserve the right to decline returns or exchanges based on inspection upon receipt at our facility. Other restrictions may apply.
No COD Returns will be accepted. All Powder Shop is not responsible for any shipping charges not authorized by us via an RMA
Beyond 30 days from original purchase, we are happy to assist you in escalating your concerns to the original manufacturer.
DEALERS – Please see your Dealer Agreement for Return Policies and Procedures
Updates
Our Return Policy may change from time to time and all updates will be posted on this page.
This policy was last modified on 6/23/2023.
If you have any questions regarding this return policy you may contact us via telephone at [email protected].